FOR IMMEDIATE RELEASE:
Start.ca Rocks the Park has been part of London’s summer celebrations for seventeen years. Our festival is a staple in the London community where we pride ourselves on our social and economic benefits, including raising over $3.5 million for local charities. It is with heavy hearts that we announce the postponing of our festival until July 14th – 17th, 2021 due to the COVID-19 pandemic. Over the last few weeks we have been monitoring the situation closely and have determined that, along with government mandates in Ontario, it is no longer safe to move forward with our festival in July. The well-being of our fans, artists, staff, vendors, partners and the surrounding community is our number one priority. These are without a doubt crazy and unprecedented times but as a city and community, we will all get through this. Our company has been in the entertainment business for over ninety years and we are no stranger to challenges. We will overcome this and grow from it, but now is the time to be safe, smart and look out for one another by protecting everyone else who supports us.
As organizers, we have taken everything into consideration in order to make out a plan of action going forward. We have worked very closely with our artists and are thrilled to announce only a few changes in our line up for 2021.
Please read carefully for line up / ticketing related questions per night:
Wednesday, July 15th, 2020- CANCELLED
• Due to artist scheduling conflicts, we could not re-confirm have Jack Johnson / Vance Joy / Any Shauf to perform at Start.ca Rocks the Park 2021
• Tickets will automatically be refunded through point of purchaser
• CASH purchases made directly at the box office will need to be returned for cash once the box office re-opens (as non-essential businesses open back up, please follow government updates)
• New programming for Wednesday, July 14th, 2021 will be announced once finalized
Thursday, July 16th, 2020 – POSTPONED TO 2021
• Blink 182 and Simple Plan will return to play Thursday, July 15th, 2021
• If you wish to keep your ticket for the 2021 date, no further action is needed. Your current tickets will stay valid.
• If you would like to request a refund for your ticket, please: VISIT HERE
• *VIP Purchasers: we strongly encourage you keep your VIP tickets as you will no longer be guaranteed the same table once refunded*
Friday, July 17th, 2020 – POSTPONED TO 2021 (1 ADDITION)
• TLC / NELLY / Arrested Development / Jenny from Ace of Base / 2 Live Crew will play on Friday, July 16h, 2021
• AQUA has been added to the line up
• If you wish to keep your ticket for the 2021 date, no further action is needed. Your current tickets will stay valid.
• If you would like to request a refund for your ticket, please: VISIT HERE
• *VIP Purchasers: we strongly encourage you keep your VIP tickets as you will no longer be guaranteed the same table once refunded*
Saturday, July 18th, 2020 – CANCELLED
• Due to artist scheduling conflicts, we could not re-confirm Dallas Smith / Billy Currington / Blanco Brown to preform at Start.ca Rocks the Park 2021
• Tickets will automatically be refunded through point of purchase
• CASH purchases made directly at the box office will need to be returned for cash once the box office re-opens (as non-essential businesses open back up, please follow government updates)
• New programming for Saturday, July 17th, 2021 will be announced once finalized
All refund requests MUST be submitted by May 31st, 2020. All refunds will be processed within 30 days once the request period ends on May 31st. Only primary ticket holders will be receiving a refund. If you did not buy your tickets through EVENTBRITE, please contact the person you bought the tickets from. REFUND REQUEST LINK: VISIT HERE
This process takes time and all parties are working incredibly hard to expedite this process to ensure everyone who is entitled to a refund receives one as quickly as possible. Again, we are saddened by this decision, but look forward to seeing everyone July 14th to 17th, 2021 at Start.ca Rocks the Park.
If you have any questions that are not answered here, feel free to reach out via email at admin@jonesentertainmentgroup.ca
